What makes a customer satisfied or unsatisfied in doing business with you? A recent survey from MarketingSherpa provides important insights. The “Consumer Satisfaction Research Study,” based on data gathered from 2,400 customers, asked consumers to identify the characteristics of companies they do business with, including their marketing practices. It also asked whether they were satisfied…
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Recent Posts by Goodway Group
USPS RATES ARE GOING UP THIS WEEKEND
The following new pricing takes effect January 21, 2018. The January USPS rate increases reflect an average of 1.9% across all Mailing Services and a 3.9 percent increase across all shipping services as compared to 2017 rate prices. First Class Mail (1 ounce) · First Class stamps are increasing from $0.49 to $0.50 · Metered…
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4 Ways to Turbo Charge Personalized Campaigns
We all know that personalization works. In fact, research from InfoTrends found that 84% of consumers said that personalization made them “much more likely” or “somewhat more likely” to open their mail. Even so, one of the secrets to success is not to rely on personalization alone. Personalization gets you in the door—it grabs attention.…
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10 Reasons Direct Mail Is a Life Hack
Is direct mail a life hack? According to LifeHack.org, the answer is yes. At least, it’s a marketing hack every company should know. Here are 10 reasons direct mail needs to be one of your marketing hacks. Increases branding and keeps your company top of mind. Is one of the most inexpensive, yet most effective…
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