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Did you know that loyal customers purchase more frequently, have larger basket sizes, and are more receptive to upsells? It’s no wonder two-thirds of most businesses’ sales come from existing customers.1 Once you win those customers, you want to keep them!  Here are four steps to keeping your customers happy and engaged with you.  1.…

A well-defined business value proposition is crucial for attracting and retaining customers. This proposition communicates a company's unique benefits and value, setting it apart from competitors.    Here are some ordinary value propositions from famous brands:  Apple: "Think different." Apple's value proposition is centered around innovation, design, and user experience.  Amazon: "Earth's most customer-centric company."…

The average donor retention rate for nonprofits is between 40% and 45%. That means for every 100 donors you have, only 40-45 will donate the following year. But what if you could retain more of them? Imagine the impact on your mission! The key to retaining donors is keeping them engaged with your mission. Whether…

Goodway Profit Newsletter: Got Trust? View it below or download it now. [3d-flip-book mode="fullscreen" urlparam="fb3d-page" id="5481" title="false"]